If you purchased a pre-order the estimated timeline is stated on the product page and at checkout. We will ship it out to you once it is received by our warehouse.

We aim to have all in stock pieces fulfilled within 2 business days.

Please note the warehouse is closed on weekends so any orders submitted Friday after 12pm through Sunday will be processed on the next business day (typically Monday).

For any additional questions please email hello@kiskastudios.com. 

At this time we do not offer international shipping. However, you can purchase some of our pieces through our sister site: https://shopkynah.com/collections/shop-kiska-studios-at-kynah

We offer free shipping on orders $300 and above. For orders less than $300 shipping is calculated at checkout using UPS.

You have the option to add Route Package Protection at checkout as well.

SEPT 17TH 2024 UPDATE:

All sales are final, refunds will no longer be accommodated.

All shipping costs, are non-refundable as well.

If the size you need is available/stocked we can offer an exchange. Please email us at hello@kiskastudios.com.

We can change or cancel an order so long that it has not been shipped yet. Please contact hello@kiskastudios.com and one of our representatives will do their best to accommodate your change.